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  • #21

Closed
Open
Opened Aug 30, 2020 by Deathwing@Deathwing💬Developer

Improvements to Onboarding

Most of the "knowledgebase" features that we have at the moment, straight up redirects the user to Hive.io at the moment. Unfortunately, I do not think Hive.io represents Hive good enough. At a glance, it tells you that its Web 3.0 but that's about it. It requires you to look deeper into the apps, clicking to peakd, Splinterlands, hive.blog etc. While this isn't terrible per se, it doesn't represent the current state of Hive.

While some people don't like it, the biggest platforms we have is the blogging platforms at the moment. And people find Hive due to these said platforms most of the time. But when they go to the pseudo-official sign up page, they are bombarded with various options. Some are free, some are not, some ask for verification, some don't. Unfortunately, on Hive telegram and other platforms, I've heard a line one too many times.

"What are the differences between these registrations?"

Having too many options, while good for decentralization, also causes confusion for the "Random Citizen X" and I can admit that I have, so far, lead 3 people into registration step by step, just because how confusing the signup process was.

A proposal I had to solve this would be somewhat creating a pseudo-centralized signup process, similar to what the other platform had. Any cases about verification can be discussed and this sign up process can be funded through the DHF. Adapted into the condenser, welcoming new accounts, taking them to a list of things to read, basically imparting them with the "Hive 101" knowledge. How to use it, what is it, (both detailed and a summary, one for a regular user, one for a user with a technical background) how do the rewards structure work, what are the apps and how they operate etc.

@roomservice has a great onboarding system, but unfortunately, not everyone is willing to give their phones to a random service they found on the internet so that they can register to some blockchain platform.

These are some things I have been thinking about for a while and would like to open this topic for a discussion.

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Reference: hive/tasks_without_projects_yet#21